Terms of Use

Last updated June 2026

By using this website and submitting the questionnaire, you agree to these Terms of Use. Please read them carefully.

Consultations & consent to contact

Submitting your information requests a consultation with a Vance Cole advisor. By providing your phone number and checking the consent box, you agree to be contacted at that number — including by automated technology, AI-generated voices, and prerecorded messages — for the purposes described in our Privacy Policy. Consent is not a condition of purchase. Message and data rates may apply. You can opt out at any time.

Medical disclaimer

Information on this site is provided for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment. Hearing aids are fitted by licensed audiologists. Results vary by individual, and our trial is intended for mild to moderate hearing loss. If you have a medical concern, consult a qualified professional.

Trial & returns

Eligible orders include a 45-day trial. If the devices are not right for you, you may return them within the trial period using the prepaid label provided, subject to the return terms confirmed with your advisor. Pricing is provided in writing before anything ships.

Use of the site

You agree to provide accurate information and not to misuse the site. The site and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, Vance Cole is not liable for indirect or consequential damages arising from your use of the site.

Contact us

Questions about these terms? Email team@vancecole.health.